The Better Business Bureau has about 2 million consumers that visit the local website each year. They use it to find businesses they can trust and find out about scams or bad business practices that might be happening in the community.
During the first weeks of the COVID-19 quarantine, there were collaborations with chambers, associations and some of the government agencies. The idea was that the BBB wanted to be able to drive the public quickly to the resources that they need. Since the pandemic shutdown, now moving forward, every small business is now a startup and has to think that way. The hustle and the grind. Every small business is in that world now.